Frequently Asked Questions

How Long Does Delivery Take?

We post out our Snug Hug's daily via Australia Post.

For all metro areas please allow up to 3-7 business days, outside all metro areas please allow up to 7-10. Please note; these are estimates, in our experience people have been receiving their Snug Hug in a little over a week. However, deliveries to rural areas as well as Northern Territory and Western Australia are currently experiencing 10 day delays.

Due to the current Covid-19 situation, postage times are a little unpredictable however, currently we have not had too many issues

ANNOUNCEMENT: We are currently experiencing issues with our automated shipping email activation - you may not receive shipping information regarding your Snug Hug, however if you received a confirmation email, please rest assured, your Snug Hug is on its way to you.

Is The Premium Cuddle Companion Washable?

Yes, The Snug Hug cover is machine washable.

We know mistakes that happen, some of our most valued customers are nursing mothers, we have designed the Snug Hug to be easily washable.

How Will The Premium Cuddle Companion Help Me?

Everybody is different, and everybody sleeps different, the great thing about the Snug Hug is that you can sleep with it how you like! On your stomach,on your back on your side. The Snug Hug allows for a better night sleep by providing support where you need it most. Discomfort can be caused by a range of factors; physical pain,PMS, pregnancy, restless legs syndrome etc.

The Snug Hug has been purported to help you sleep better by:

  • Relieving leg, hip and shoulder strain
  • Relieving spinal strain
  • Allow you to sleep in more therapeutic positions
  • Support your neck
  • Allow muscles to relax more completely, increasing circulation.

How Big Is The Premium Cuddle Companion?

The Snug Hug is sizeable pillow measuring 140cm (L) x 80cm (W) (±3cm)

How Do I Use The Cuddle Companion?

It's a cuddle companion! Don't ever let some one else to you how to use your pillow! You don't need that kind of negativity in your life! Put it wherever you like, however you like and Snuggle away!